·         The Adapter is FREE!!!  However, customers will need to have an active/current Microsoft Dynamics GP Enhancement/Support plan.

·         The Adapter can be obtained by the partner organization placing the order for the customer.

·         The Adapter will require Microsoft Dynamics GP 10.0 Service Pack 4 and Microsoft Dynamics CRM 4.0 – Update Roll-up #5.

·         The main integration engines/services used for the Adapter are web services to eConnect (web services to web services) The integration is comprised of an NT Service which binds together web services for both Microsoft Dynamics CRM and Microsoft Dynamics GP to read and write data.  The integration service also leverages a transform engine to convert the data between the interfaces to ensure that the data moving between the two systems is compatible and in correct form.

·         The updates to either Microsoft Dynamics CRM 4.0 or Microsoft Dynamics GP 10.0 data are detected through a configurable polling interval.

·         The adapter does not use Microsoft BizTalk server and does not have multicurrency functionality.

·         The adapter does provide a bi-directional integration, it will allow for data movement between both CRM and ERP.  In a number of cases, we assume that the ERP application is the system of record (Products, Pricing, Unit of Measure, Sales Invoices, etc.)

·         In the case of Sales Orders, these documents can be created in either system.  Once an order is submitted from Microsoft Dynamics CRM 4.0 to Microsoft Dynamics GP, the ERP solution becomes the system of record and the order will be read-only in CRM.

·         In the case of the Microsoft Dynamics CRM 4.0 Account and Microsoft Dynamics GP 10.0 Customer, the data is truly multi-mastered.  Once the data exists in both systems, and update to either system will trigger a subsequent update in the other respective system for properties which are included in the integration mapping.

·         The Adapter can integrate Microsoft Dynamics GP 10.0 SP4 data into Microsoft Dynamics CRM 4.0 custom entities.  With the release of the SDK later this year, CRM Custom Entities will be supported and customers and partners will be able to build their own additional adapters.